This Privacy Policy applies to the processing of personal data of users (“user” or “you”) by TrueWave Global Inc. (“we” or “us”). We respect your personal information and data, doing our best to protect your personal information and data security. This policy applies only to user information and data collected and stored by iCut software.
Personal Information We Collect
Data you provide us
When you visit our application, purchases a iCut product through the application, or use our products, iCut implements a processing of personal data as follows:
Contact details, such as your name, password, and email address.
Feedback and results, such as information you provide when you report a problem of iCut services, get customer support or contact us.
Transaction information, such as subscription, plan cancellation, and purchase details you make through the application, etc.
Data automatically collected
While using our application, in order to provide features of our application, we may collect, with your prior permission:
Information during your use of the product, including but not limited to the product you use, startup, operations, registration information, etc.
Information about your device, including mobile phone version, model, operation system, device identifier, etc.
Operation log, operation crash report, etc. When a user crashes while using the product, we will ask the user if they are willing to send the original document to us to confirm the cause of the crash and solve the crash problem. Only with the user's consent, we will collect the user's original document information.
Usage information, such as information about how you use iCut and interact with us, including information associated with any content you submit to us through the service, and information you provide when you use any interactive features of the services.
How We Use Your Personal Data
We may use Personal Data for the following purposes:
To provide and maintain our service, including monitoring the usage of our service.
For the performance of a contract to which the User is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary for iCut to identify and bill the User and to charge its bank card number;
For verifying your identity and Providing customer service or support;
Analyze your use of our products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.
Other purposes with your consent. We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing, and your experience.
How We Share Your Personal Data
We will not disclose your information to third parties for their independent marketing or commercial purposes. However, the following exceptions:
Affiliates. Your information may be shared within iCut affiliated companies. However, we will only share necessary personal information to provide you with the iCut website or product-related functions and services and are bound by the stated purpose of this privacy policy.
Other parties with your consent. With your consent, we will share your information with other parties.
When required by law or legal procedures, iCut may also disclose your data to relevant law enforcement agencies or other government agencies.
Your Rights
To the extent required by the law of your jurisdiction, you may have the below rights. Before you exercise the below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate the below rights.
The right to be informed. The User has the right to be provided with clear, transparent and easily understandable information about how iCut collects and uses personal data and its rights. This is the reason why iCut is providing the User with the information in this privacy policy.
The right of access. The User has the right to obtain access to its personal data (if iCut is processing it), and other certain information (similar to that provided in this privacy policy).
The right to rectification. The User is entitled to have its personal data corrected if it's inaccurate or incomplete.
The right to erasure. This 'the right to be forgotten' enables the User to request the deletion or removal of its personal data where there's no compelling reason for iCut to keep using it. This is not a general right to erasure; there are exceptions.
The right to restrict processing. Under certain circumstances, the User has the rights to 'block' or suppress further use of its personal data.
The right to data portability. The User has the rights to receive its personal data provided to iCut in a structured, commonly used and machine readable format and has the right to transmit those data to another controller.
The right to object to processing. The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its personal data.
The right to lodge a complaint. The User has the right to lodge a complaint about the way iCut handles or processes its personal data with its national supervisory authority (in France, the CNIL).
The right to withdraw consent. If the user has given its consent for a specific processing of its personal data implemented by iCut, the User has the right to withdraw its consent at any time. In case the User does so, it does not mean that anything iCut has done with the User's personal data with its consent up to that point is unlawful).
The right to define instructions. The User has the right to define general or specific instructions regarding storage, deletion and use of its personal data after death.
Links to Others Parties
Our service may contain links to other websites that are not operated by us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow iCut to use or share your personal data in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.
Contact Us
If you need to contact iCut for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact our support team by visiting our website: https://cacacut.coolcut.tv/
iCut will act on the User's requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case iCut may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.
This declaration shall take effect from the date of renewal.